Hospitality

the hospitality industry in India is considered a ‘sunrise industry’ which means it has a huge scope in the near future. It is considered as one of the most profitable industries which also accounts for over 8.78 per cent of the total workforce, creating almost 15 million jobs in the past five years. The sector attracts a major chunk of foreign direct investment inflow along with the most important means of foreign exchange for the country.

As per 'Vision 2047: Indian Hotel Industry' report by the Hotel Association of India (HAI) and Benori Knowledge, the direct contribution of the hotel industry to GDP was $40 billion in 2022 and is expected to reach $68 billion by 2027. By 2047, it will reach around $1 trillion, it added.

Growth of Tourism and Hospitality Industry, Travel and tourism are two of the largest industries in India, with a total contribution of about US$ 178 billion to the country’s GDP. The country’s big coastline is dotted with several attractive beaches. With this, the travel market in India is projected to reach US $125 Billion by the Financial Year 2027. International Tourist arrival is expected to reach 30.5 million by 2028. As in several other sectors, Indian companies have been leveraging technology as a critical enabler of growth for the sector for over a decade now. From search engines and global distribution system (GDS) services to online travel agencies, the travel industry has witnessed significant innovation, and there is scope for more.

Tourism

North Bengal Tourism and Hospitality

Gateway to Northeast India and is a hub of tourism for the West Bengal region. In this area and the central node that connects Bhutan, Nepal, Bangladesh, Sikkim, Darjeeling hills, Northeast India and the rest of India. Known as the gateway of Northeast India, Siliguri is popular for three T's i.e. tea, timber and tourism.

Notable hospitality organisations, those are creating a good employment factor in Northern region of west Bengal. The Organisations are as follows-

IHCL, Royal Sarovar, Courtyard by Marriott Siliguri, Sterling hotel & resort –Darjeeling, Ramada Darjeeling, Mayfair Darjeeling, Lemon Tree Hotel, Sinclairs Siliguri, Udaan Clover Hotel Banquet & Spa, Barsana Hotel & Resort, Treebo hotels etc.

Diploma in Hospitality &Tourism Management (DHTM)(12 months)

Introduction

The Diploma in Hospitality and Tourism Management program offered by ABLE India Institute is designed to provide students with comprehensive knowledge and practical skills necessary to excel in the fast-paced and dynamic hospitality and tourism industry. This program is intended for individuals aspiring to pursue a career in hotel management, restaurant management, event management, and related areas This diploma course focuses on providing a solid foundation in key areas of the industry, including tourism management, travel operations, customer service, marketing, and destination planning.

within the hospitality and tourism sector.

Program Overview

The Diploma in Hospitality and Tourism Management program is a comprehensive course that covers a wide range of topics related to the industry. Students will gain a solid understanding of the principles of Hospitality and Tourism management, customer service, food and beverage operations, front office operations, housekeeping management, event planning, and marketing strategies.

Program Structure

The program is structured to provide a balanced blend of theoretical knowledge and hands-on practical training. It consists of a series of core modules which are supplemented by industry-relevant electives. The curriculum is regularly updated to align with the latest industry trends and standards.


Course Highlights

  • Introduction to Hotel and Hospitality Industry

  • Principles of Service Excellence

  • Food and Beverage Operations

  • Front Office Operations

  • Housekeeping Management

  • Event Planning and Management

  • Marketing and Sales Strategies in Hospitality

  • Financial Management for Hospitality Operations

  • Leadership and Team Management

  • Internship or Industry Placement

  • Introduction to Travel and Tourism

  • Tourism Management

  • Travel Operations and Itinerary Planning

  • Hospitality Management

  • Marketing and Sales in Tourism

  • Customer Service and Communication Skills

  • Destination Planning and Development

  • Sustainable Tourism Practices

  • Tour Guiding and Interpretation

Program Benefits

By enrolling in the Diploma in Tourism and Hospitality Management program, students can expect to gain the following benefits:

  • Comprehensive Knowledge: The program equips students with a thorough understanding of the hotel and hospitality industry, covering various aspects including operations, customer service, and management.

  • Practical Skills: Students gain hands-on experience through practical training, allowing them to develop essential skills required for success in hotel and hospitality roles.

  • Industry Exposure: The program provides opportunities for internships or industry placements, giving students valuable exposure to real-world hospitality and tourism environments and establishing connections within the industry.

  • Career Opportunities: Upon completion of the diploma, students can pursue various career paths within the Hospitality and Tourism industry, including hotel management, event management, food and beverage management, guest services, tourism management, travel operations, customer service, marketing, and destination planning.

  • Professional Development: The program fosters personal and professional growth, enhancing students' leadership abilities, communication skills, and problem-solving capabilities.

  • Develop a strong understanding of the travel and tourism industry, including its structure, trends, and challenges.

  • Acquire essential skills in tourism management, travel planning, and operations.

  • Gain proficiency in customer service and communication skills to effectively cater to the needs of diverse travelers.

  • Develop marketing and promotional strategies to attract tourists and enhance the visibility of destinations.

  • Understand the importance of sustainable tourism practices and responsible travel.

Career Opportunities

Upon successful completion of the Diploma in Travel and Tourism Management program, graduates can explore a wide range of career opportunities in the travel and tourism industry. Some of the potential job roles include:

  • Travel Consultant

  • Tour Operator

  • Destination Manager

  • Event Planner

  • Travel Agency Manager

  • Hotel Front Office Executive

  • Airline Customer Service Agent

  • Cruise Ship Staff

  • Tour Guide

  • Travel Writer or Blogger

  • Front Office Managers

  • F& B Managers

  • Banquet Supervisors

  • Bar Supervisors

  • Floor Attendant

  • House Keeping Manager

  • Food Production Manager

  • Travel Desk Managers

  • Lobby Managers

  • Kitchen Assistants

Admission Requirements

To be eligible for the Diploma in Tourism and Hospitality Management program, applicants must meet the following requirements:

  • Minimum Class 12 Pass in any stream

  • Age 18 to 27 years

Conclusion

The Diploma in Tourism and Hospitality Management program offered by ABLE India Institute is a comprehensive and industry-focused course designed to prepare students for successful careers in the diverse fields of hospitality and tourism. Through a combination of theoretical knowledge and practical training, students will acquire the necessary skills and expertise to excel in various roles within the industry. With a strong emphasis on service excellence and industry exposure, this program sets students on the path to becoming successful professionals in the fast-growing hospitality sector.